Accessibility Statement

We will review this Accessibility Statement periodically and update it as our Website and our understanding of accessibility best practice develop. The “Last updated” date at the top of this page shows when it was last revised.

If you feel that you have not received a satisfactory response, or believe you have experienced discrimination in accessing our Website or services, you may wish to contact the Equality Advisory and Support Service (EASS) for independent advice at www.equalityadvisoryservice.com.

We welcome your feedback on the accessibility of our Website. If you encounter any accessibility barriers, or have suggestions for how we can improve, please contact us at:

Email: admin@angels-without-wings.co.uk

We aim to respond to accessibility feedback within a reasonable time and will do our best to address any issues raised.

If you have an access need and would find it easier to engage with us in a different way — for example, receiving information by phone or email rather than through the Website, or in a different format — please contact us and we will do our best to accommodate this.

Despite our best efforts, some parts of the Website may not yet be fully accessible. Known limitations may include:

• Some images may not have fully descriptive alternative (“alt”) text

• Some older content or documents may not fully meet current accessibility standards

• Embedded third-party video content (for example, YouTube videos) depends on the accessibility features — such as captions — provided by that third-party platform

• Some event booking and payment steps, provided via Wix and Stripe, are subject to the accessibility of those third-party platforms

We are committed to addressing issues like these as they are identified. If you come across a barrier not listed here, please let us know using the contact details below.

We aim for our Website to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA where reasonably possible. This is an ongoing goal rather than a certified or independently audited standard, and we are continuing to review and improve accessibility across the Website.

Our Website is built on the Wix platform, which provides a number of built-in accessibility features, including keyboard navigation support, screen reader compatibility, and adjustable text sizing. The overall accessibility of the Website depends in part on these platform-level features as well as on our own content and design choices.

We want as many people as possible to be able to use this Website. We are committed to treating all visitors and clients fairly, in line with the Equality Act 2010, and to making reasonable adjustments so that disabled people are not put at a substantial disadvantage when accessing our Website or our services.

This statement is a voluntary commitment to good practice. Angels Without Wings Ltd is a private organisation and not a public sector body, so we are not subject to the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 — however, we have chosen to follow the spirit of these standards as good practice.

Angels Without Wings Ltd is committed to making our website, www.angels-without-wings.co.uk (the

“Website”), accessible and welcoming to everyone, including disabled people and people with access

needs. This statement explains what we do to support this, what you can do if you experience difficulty,

and how to contact us.

Company name: Angels Without Wings Ltd

Company number: 07165881 (registered in England and Wales)

Registered office: Address available on request

Website: www.angels-without-wings.co.uk

Contact email: admin@angels-without-wings.co.uk